By starting your strategic leadership journey, you have the opportunity to get a seat at the table and drive business performance.
Read moreWhat does being strategic look like?
Learning leaders hear it all the time. To be truly effective, to protect your budget, to have sustainable business impact, your work must be strategic. But what exactly does that mean?
Read moreTransitioning from executive boss to executive coach
I am now well on my way to fulfilling a lifelong dream of having my own business, and helping great people become even better while also finding more happiness and satisfaction in their professional and personal lives.
Read moreMy top ten list for success
Here are ten pieces of advice for successful leaders.
Read moreA more effective way to develop a measurement strategy
You start with WHY you want to measure. Then you figure out WHAT you need to measure, and finally HOW to measure it. Starting with the WHY is an effective evaluation approach practiced by winning organizations.
Read moreDon't over-engineer your measurement strategy
Analytics aren’t always easy to understand. Things become even more convoluted when you don’t know why you’re measuring learning in the first place.
Read moreLeaders need think time
It's critical for leaders to take the time—to make the time—to step back and refresh their perspective if they are to continue leading others in the right direction. Think time helps to ensure the company remains relevant and successful.
Read moreMcDonald's recipe for success
At McDonald's, training begins by preparing employees to serve customers at the counter and extends to programs that help individuals launch their own franchise.
Read moreMaking learning personal at McDonald's
In 2013, McDonald's launched a three-year education strategy to give our employees opportunities for personal development.
Read moreMcDonald's special sauce: Learning
At McDonald's, we used business metrics to show that the top-performing restaurants used our training more effectively. As a result, those restaurants enjoyed lower crew and manager turnover, higher employee engagement, better customer satisfaction scores, fewer complaints, and higher cash flow.
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